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To be considered for this position you must:

• Meet the minimum qualifications

• Complete the online application form

• Apply for the position

• Attach a cover letter

• Attach a resume (Resumes DO NOT take the place of completing the employment section of the application.)

• Include a one-page essay in response to the question: "What is your definition of diversity? Based on your definition, how have you demonstrated an appreciation of people from diverse backgrounds?"

Those selected may be asked to demonstrate proficiency in appropriate areas. You will be given more information about the assessment if you are selected for interview.

NOTE: Do not mail in or include in your electronic documents copies of transcripts, licenses, or certificates. These items will be required for the successful candidate.

Position:Manager of Individual Giving - Job # 910

External Job Posting

Location: KBTC

Schedule: 08:00am - 05:00pm

Hours: 8.00/Day 40.00/Week

Salary: $55,000 - $60,000 DOE

Posting Date:2/21/2013 Closing Date:4/7/2013

Starting Date:On Hire


Under general supervision of the Development Director, this position is responsible for managing the development and implementation of a variety of on-going giving campaigns for KBTC.  Additional responsibilities include supervising KBTC’s individual giving operations, which include, planned giving and major donors. Duties also include supervision of Mohler Campus mail services.

Job Responsibilities

Coordinates the development and implementation of on-going multifaceted, multimedia individual giving campaigns for KBTC, including the creation and application of written appeals for contributions and the design of fundraising materials.
Responsible for creation and management of the KBTC major gifts and estate planning/long term giving programs, including donor cultivation and supportive infrastructure development.
Supervise individual giving revenue, including the coordination of data-entry, record keeping and bank deposits.
Supervises fundraising accounting procedures of KBTC individual giving revenue in accordance with applicable federal and state regulations, Bates Technical College and KBTC policies and procedures.
Supervises customer service operations as related to program premium distribution activities and viewer outreach.
Responsible for researching and monitoring demographic data as required for enhanced individual giving outreach.
Supervises Donor Services Associate, Individual Giving Associate, Customer Service Associate and KBTC/Mohler mail services personnel.
Supervises communications with the telephone answering service to ensure quality customer service and accurate data delivery.
Negotiates with local, regional and national organizations to procure donations and/or premium merchandise for fundraising activities.
Establishes partnerships to benefit KBTC members. 
Trains and supervises community volunteers in job-specific areas required to accomplish on-air fundraising events and outreach efforts as required.
Represents and promotes KBTC and Bates Technical College in the fundraising/outreach efforts.
Performs other duties as assigned.

Special Conditions

  • Must pass a criminal history background check
  • Required to work flexible hours to include evenings/weekends as required to meet timelines
  • Must have a valid Driver’s License
Minimum Qualifications
  • BS/BA in Business Administration or Marketing, or related subject area;
  • Five (5) years of experience in a non-profit environment and two (2) years of experience in marketing and sales
  • Experience in a supervisory capacity
  • Experience training/teaching others in broadcast operation fundraising development
  • Must communicate in English verbally and in writing
Desirable Qualifications
  • MA degree in Business Administration or Marketing, or related field.
Allowable Substitution

If necessary, alternative combinations of education and experience may be evaluated by the Human Resources Office for comparability.

Knowledge of:
  • Donor centric fundraising concepts, policies, and practices
  • Corporation for Public Broadcasting Major Giving Initiative (CPB MGI)
  • Integrated development planning concepts
  • Pro-active customer and donor service
  • Current fundraising methods and technologies
  • Direct marketing techniques, data processing procedures, postal regulations and PBS premium pricing requirements
  • Major Gifts and Planned Giving program operations
  • Public media pledge programming’s role in acquiring, renewing and cultivating station donors
  • Broadcasting service operations and procedures related to broadcast fundraising
  • Federal Communication Commission rules and regulations
Skilled in:
  • Allegiance fundraising database software applications, Windows NT, Novell, Microsoft Office and Windows NT for Workgroups
  • Microsoft Excel data manipulation and presentation
  • ACD Direct in-bound call center, web applications, and consultant management or similar in-bound call center service
  • Online credit card processing procedures and management
  • Web based fundraising, donation, and donor management
  • Acquisition mailing lists management and cultivation of acquisition trade-out relationships
  • Anticipating management issues and implementing pro-active solutions
  • Public media/non-profit donor revenue accounting policies and procedures
Ability to:
  • Perform responsibilities with limited supervision
  • Troubleshoot breakdowns in processes and develop stream-lined solutions
  • Establish and maintain effective working relationships with a variety of people from the community
  • Engage volunteers and match their skills to work that helps achieve KBTC goals
  • Build community partnerships that promote station goals
Essential Physical or Mental Requirements
  • Reading, writing, speaking, hearing, standing, bending, sitting
  • Learning and comprehending
  • Requires visual concentration on detail
  • Manual dexterity and precision required
  • Maintain confidentiality and sensitivity
  • Must be able to sit for long periods of time
  • May occasionally be required to deal with distraught people
  • Experience frequent interruptions
  • Must be able to work on a computer, phone, and other office equipment
  • Must be able to communicate effectively with people at all levels under stressful conditions
  • Must exercise good judgment for the prompt completion of responsibilities.
  • Must demonstrate ethical behavior
  • Must recognize and appropriately react to one’s own immediate emotional responses to situations while maintaining a professional demeanor
  • Must retain information and apply critical thinking processes to their work
  • Must demonstrate appropriate behavior and attitudes in order not to jeopardize, physical, mental and safety of colleagues or students
  • Must acknowledge and respect individual values and opinions to foster harmonious working relationships with colleagues or students




Due to the volume of applications received, it’s difficult for us to respond to phone inquiries. Those applicants who best meet the qualifications required of the position will be contacted.


Bates Technical College is a public, two-year institution. All health care, retirement and leave benefits from a state entity are transferable. Eligible positions receive benefits including dental, medical, vision, state retirement, paid holidays and paid leave.


All offers of employment will be contingent upon the prospective candidate completing a criminal history check to the satisfaction of the College.


The Human Resources Office is accessible for persons with disabilities. If you need accommodation in the application/employment process, please call (253) 680-7181.


To inspire, challenge and educate! Bates Technical College helps students realize their potential for growth and success through innovative instruction in a diverse environment. Students achieve their career and personal goals, strengthening the region's social and economic vibrancy. Strong local and global partnerships with business, industry, labor and the public make the College a respected contributor to community vitality.

Bates Technical College has a strong institutional commitment to the principles of diversity in all areas. In that spirit, it is the policy of Bates Technical College to assure equal employment opportunity and nondiscrimination on the basis of race or ethnicity, creed, color, national origin, gender, marital status, sexual orientation, age, religion, the presence of any sensory, mental or physical disability, and status as a disabled or Vietnam-era veteran. The College will make every effort to eliminate barriers to equal opportunity employment.


Bates Technical College is located in Tacoma, Washington, halfway between the cities of Seattle and Olympia on the I-5 corridor. In addition to a thriving arts and culture community, Tacoma is within approximately two hours’ driving distance from ocean beaches, scenic Mount Rainier and Vancouver, British Columbia. A renewed emphasis on urban development has inspired substantial growth in downtown residential space as well as several new facility projects including the International Museum of Glass and Contemporary Art, the Tacoma Art Museum and a municipal convention center and hotel complex.

Founded in 1940, Bates operates on three campuses, with over 600,000 square feet of classrooms, workspace, meeting rooms and offices. The largest technical college in Washington State, Bates serves nearly 15,000 citizens annually in career education, certification and continuing education programs and is accredited by the Northwest Commission on Colleges and Universities. The college operates on a quarter system, September through July. Bates offers associate of technology degrees, certificates of competency, certificates of training, industry certifications and, in some programs, prepares students for the achievement of state licensure achievement. The college maintains articulation agreements with several four-year institutions, making some of the college’s degrees transferable.


Correction, extension, or recruitment changes will be posted in the Human Resources Office.

Bates Technical College is an equal opportunity employer. Bates is dedicated to the goal of building a culturally diverse community of faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities and covered veterans.

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